PC Tools
Automatic Renewal Internet
- 12-23-2008
- 13
PC Tools just renewed my license for Spyware Doctor for the third time via credit card, even after many attempts to stop the auto-renewal. I even cancelled my redit card and opened a new one. But my bank still honors their billing request because it is a renewal.
I am told that all this is legal. It sure is poor business, though.
The software is fair, but very slow. I no longer use it. But I can't seem to stop the yearly payments.
Anyone considering doing business with this company should fully understand that they will be billed for renewals for the rest of their life.
Company: PC Tools
Country: USA
State: Nationwide
Site: pctools.com