CenturyLink
Quoted $59.95 for Five Years but First Bill Was $259.40

Shops, Products, Services

I went to centurylink.com to inquire about telephone and internet services and was quoted 59.95 for 5 years with no contract required. Sounded good and put in my personal info and received a printed quote of (#1 YOUR MONTHLY CHARGES)$19.95 for internet, $6.49 modem, $39.95 unlimited phone services. (#2 YOUR ONE TIME CHARGES) $22.95 Professional Internet installation, $85.00 for Jacks, $29.75 a one time activation fee. (#3 YOUR TOTALS) $5.00 CREDIT FOR BUNDLE, $137.70 one time fee and your estimated monthly estimated charge will be $61.39.

Since I did not need the jacks or professional installation which I made them aware of at that time, I was lead to believe that I was going to receive a first billing of $137.70, however my first statement was $259.40. I have called and left emails with no respond as of yet. I received my services on the 1st on Nov. now it is the 30th and no answer yet!


Company: CenturyLink
Country: USA
State: Louisiana
City: Monroe
Address: 100 CenturyLink Dr
Phone: 2523389811
Site: centurylink.com
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