CenturyLink
30-Day Guarantee Dispute, $200 Termination Fee and Slow 20 Mbps Speed
- 10-28-2013
- 36
30 days guarantee my ass. I got service aug 20th and cancel on sept 19th, and they force a day extra to make it even 30 days. Sent in the modem and does everything they requested, the rep told me I cancel right on time. Cuz their service suck, it dies in and out. Two tech came and fix it and problem was never solve. I had all my info proved and everything showing I cancel it and sent in the modem but, now they making me pay $200 termination fees, and it's due on 10-14-13, but I had an collection letter that is due on 10-7-13. Wtf??? Stay away from quest!!! I bought the 40mbps, i only get 20. They say my area qualify for 40mbps. WHAT A FAKE!!!
I live in a brand new house and brand new neighborhood, not old cheap ass house, not in suburb too. Centurylink is a con!!!
Company: CenturyLink
Country: USA