Paypal
Paypal, Ebay Place unreasonable hold on user's fund

I recently bought a laptop computer and paid $1750 to the seller immediately after the purchase. On the second day when I log in to my Ebay account I noticed the listing of the item I bought was gone, which means my Ebay status show that I NEVER purchase that item! Later that day I received emails from Ebay telling me that the seller's id may have been use for fraudulent activities against other user. I went to Paypal and filed a claim demanding to cancel the deal and have them reverse the transaction back to my bank account. However, their response was telling me to wait for 10 days for the seller to respond and then decide whether to reimburse my money. I contacted the seller several times and no response either... Since I need a computer so bad I had to make another purchase, this time it cost around $1600, also paid immediately after the purchase. However this time the seller WON'T SHIP my item. It's been 9 days and I also contact the seller via email and no response from him! I had to file another claim via Paypal. Basically those jerks from Paypal told me to wait another 10 day for their so-called investigation...

The entire situation is extreme unfair to me. As a honest buyer, I am only looking to buy an item off Ebay, and now I can't get the item I bought and Paypal is "Kidnapping" my money which sum up to more than $3300 for 20 days.

* will follow up on whether I get my money back

Company: Paypal
Country: USA
Site: paypal.com

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