Verizon Wireless Broadband
Usage Issues

I bought the Verizon Broadband support on 3/2/9 after being on Dialup for several years because other than the devil that is Comcast, no other high-speed will come in my region.

I had been so pleased using the support, till we found the final week of the payment period and realized that the utilization meter was 2-4 times behind. We realized we were near to going-over, therefore we ceased utilizing it and from the end-of the period had gathered 102 MB over the 5 GB allocation.

I had been informed from the sales person after going right through what we do, e-mail, Facebook, the sporadic YouTube movie, plus some moderate site administration, that 5 GB ought to be all I actually need.

Obviously which was wrong. After speaking with four or five repetitions and requesting a call-back from the supervisor twice, I ultimately was delivered a contact informing me how they do not actually calculate that which you utilize, but learn info from your own pc registry to acquire the info which since I use it with two diverse person users on the PC it reduces the information utilization estimation procedure.

Exactly What A piece of hooey

Another woman sent mean email saying that I should be ready to see about 37,000 site and deliver/obtain over 1000000 images. I will guarantee you I actually donot use ALMOST that much.

The company is very good, however the CUSTOMER SUPPORT IS TERRIBLE! I enjoy Verizon and also have been together for several years, but itis obvious since I have've required a supervisor call-back 3 times and also have not HOWEVER obtained one which they understand there is a difficulty and simply do not wish to cope with it.

Therefore, view your utilization in the event that you obtain support.

Company: Verizon Wireless Broadband
Country: USA
State: Georgia

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