AT&T
Terrible company

AT&T dsl standalone (called dry loop) is not payable online, the company does not have the technology in place to pay your bill online. I have tried for 6 weeks to pay the bill online and nearly 12 hours of phone calls for someone at at&t to finally tell me this. I do not have paper checks and haven't had any for a couple of years, all my bills are paid online. I have AT&T cell phones that are paid for online and do not have a problem paying that bill, now I have a late charge because I can't pay online.

A company as big as AT&T and they can't accept an online payment is absurd, they are the link between my bank and my creditors that I pay using online banking. On the paper bill it states that to pay your bill online go to att.com, but you can't pay for dsl unless you have a landline phone number. The information given on the bill is false and misleading if you only have dsl.

Company: AT&T
Country: USA
Site: att.com

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