Verizon/FIOS Package purchased 6/2007
Continual billing issue / each month

I bought a FIOS Bundle in July and since my initial billing for this publicized bundle it's been nothing by errors and wrong payment. I've invested several, many hours every month looking to get these payment problems fixed... And each customer support worker as well as their administrators have guaranteed me this is likely to be proper, you need to be individual using their payment department, it could have a couple of months for modifications to-go through... Up to now it has not occurred... I had been informed that I'd be charged $121.00 for that next year. Evern thought I thought I had been investing in a $99.00 bundle (I still have this ad for the product along with a $5.00 for every container... (4) containers times $5.00 means $20.00... And also the whole could be 99.00 plus 20.00 means $119.00 plus fees... Nevertheless, because of the proceed hassel and inconvenience of month expanded waiting online and calling to fix billings that vary from $189.00 to $135.00 regular... For just one year they'd cost me a TOTA of 121.00 for just one year... For several my trouble... I had been guaranteed of the 3 months before... March... Nevertheless, my statement of 4/29/08 is for $154.00

This can be a annoying as it could get... Each payment representative has provided me another tale... Many have now been ethical and also have apologized and guaranteed me this is likely to be fixed... Also it never is...

Do they not maintain any documents and what's their ISSUE

Marian M. Cline... 215-412-2233

Please proper and sent a notice to verify this modification...

Thanks,

Marian M. Cline

Company: Verizon/FIOS Package purchased 6/2007
Country: USA
State: Pennsylvania
City: Lansdale

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