Pogo - Electronic Arts
Gift subscription for late mother still charged yearly to my card

Internet & Web

About 4 years ago I purchased a gift subscription for my Mother to Club Pogo. I believe it renewed 1 time. My Mother passed away last March and imagine my surprise when they deducted her subscription from my credit card a few weeks after her death.

I looked everywhere to try to find some way to cancel this and get my money back. There was no email address, no phone number... Nothing. I could not get into Mother's Pogo account because I did not know her password. Plus, I had already shut down her email address.

I had many other things on my mind and finally let this pass from memory. Now here it is March again and I just saw a pending charge from Pogo. I have no way to cancel this and I am just plain mad.

What does a person have to do to get some relief from a disreputable company like this? Why hasn't someone done something about the horrible way they are doing people?


Company: Pogo - Electronic Arts
Country: USA
Site: pogo.com
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