Pogo / Electronic Arts
Gift subscription renewed on my card without authorization, refund refused

Internet & Web

I purchased a 1 year gift subscription for my ex in Dec. I cancelled my own Pogo account in Nov. In Dec my ex renewed her account for another year. Not knowing this, I purchased another 1 year gift subscription for her. In addition to this, Pogo renewed her previous years gift subscription on my credit card without any authorization. The main issue here is how they renewed a gift subscription without authorization for the benefit of a third party, and all they had to say about it is no refunds. People have been convicted of fraud for doing exactly the same thing. If you have used a credit card on Pogo, you would be wise to have your card replaced with a new number.

ELECTRONIC ARTS
209 Redwood Shores Parkway
REDWOOD CITY, CA 94065
US

Domain Name: POGO.com

Administrative Contact, Technical Contact:
ELECTRONIC ARTS
209 Redwood Shores Parkway
REDWOOD CITY, CA 94065
US
1.6506281500 fax: 1.6506281331


Company: Pogo / Electronic Arts
Country: USA
Site: www.pogo.com
  <     >  

RELATED COMPLAINTS

Electronic Arts
Account error notices received but no phone number to call

Electronic Arts - Pogo
Club Pogo account terminated over the word chit, appeal rejected

Pogo.com
Consumer Report

Pogo - Electronic Arts
Gift subscription for late mother still charged yearly to my card

POGO.com
ELECTRONIC ARTS I bought a download game on 7-25 and can't get in the game now

Club Pogo - Electronic Arts
Club Pogo members charged yearly fee while jackpot winners cannot be found

Electronic Arts / Pogo
Charged $39.99 after being disabled for months, refund runaround

Pogo.com
Consumer Report

Pogo.com
Consumer Report

Electronic Arts
Cannot contact support or cancel Club Pogo trial due to login loop