Whiteside Manufacturing
Ripoff, unadvertised penalties for returns, bad customer service

Made purchase (gift). Wasn't desired by receiver. Immediately insured item and returned. Company will not refund the purchase price. They are penalizing me for returning the item and charging 15% for taking the item back. Not advertised anywhere on website. Addressed the issue directly with Accountant and National Sales Manager. Was basically told I was lucky they didn't add on an additonal $ 3.00 for the box they had to ship it in. Terrible customer service.

Notwithstanding that issue, it took them over a week to even fill the order and mail it out - I should have known then, but hind sight is 20/20.

Kim
Pocono Lake, Pennsylvania

Company: Whiteside Manufacturing
Country: USA
State: Ohio
City: Delaware
Address: 309 Hayes Street, P.O. Box 322
Phone: 7403631179

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