eBay - PayPal
Seller Account Limited Over Credit Card Statements and Buyer Call

First off, I have been an eBay seller for over a year now with 100% feedback. I sold an $800.00 item to a person who was in Russia and wanted it sent to Germany. I got the item back a month later after the Russian threatened extortion with a $15,300 lawsuit for moral and material damages. The buyer refused to give the proper shipping address and constantly harassed me. PayPal policies are supposedly that they do not tolerate user-to-user threats. I refunded the money to where they had to sign for it. They even went in through the eBay mail system and said I could give them my $8,000 Tanzanite that I had for sale and we would be even. I received a message from eBay saying that they did not violate any policies. Extortion is allowed on eBay, in case you did not know.

Then I received notice that my selling account was limited until I furnished the following things: a front and back copy of my driver's license (no problem), a copy of my credit card statements (problem, they have no right), and a copy of my invoices (no problem). I wrote to them and told them I refused to give a copy of my credit card statement. I never heard back. But then, a few days later, when they realized I was not going to give in, PayPal called asking about an expensive item I sold. They asked the following: where do I get my merchandise, how much do I pay for it, and when will it be shipped. I complied and told them everything. Not two minutes after I was off the phone with them, I logged into my account and I was limited. It stated suspicious buyer activity. I called and asked which buyer, because I was concerned about this item I had to ship. They assured me it was not suspicious buyer activity and that this is PayPal's way of getting information from you. (Lovely.) They also can run a credit check on you at any time they feel like it. I then had no choice but to comply with sending the documents to them.

I faxed them through a company that I paid to do it. When I called again to check if they had received it, they told me no and that I might need to fax them again. This time I put my foot down and said no, I have a copy of the transmission report and it went through just fine. They also told me they have no fax machines at their office. Then I received an email from the buyer saying that PayPal had called him on the phone and told him they were concerned because there are a lot of high-paying scams out there and I may be one of them. At this point I was livid. I had to profusely apologize and send over all the documents to him to let him know that I am legitimate. I also called several times. This time PayPal was crossing the line. My account was restored, but I took every dime out of my PayPal account. I will never use eBay or PayPal again. They can hold your money for 180 days for no reason, close your account for no reason, and reverse your transactions for no reason. I went in to check what their definition of a reversed transaction meant. It means that the bank reversed your transaction and did not approve it at this time.

I called my bank to ask if this was true, and guess what, absolutely not. They lie, cheat and steal people's money and get away with it. I don't think it will ever stop!

This whole nightmare has left me frazzled. When I was making copies of all my stuff, I was bawling the whole time, thinking, what did I do wrong? I have been a good customer and paid my seller fees on time, all the time, etc. I did not sleep for 4 days straight trying to think of what to do. They whittled me down and broke my spirit. You will never see me use either one again. Please, all PayPal users, read the PayPal agreement! They hope you will not, and then they get you in the end. Learn from my mistakes. I detest both of them. They are vile!

Company: eBay - PayPal
Country: USA
State: California
City: San Francisco
Phone: 4083767400
Site: www.ebay.com

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