NextRx
Arrogance

By March 1st our insurance provider transformed around from Blue Shield to Blue Cross. Normally the very first thing I needed to complete was move my mail-order prescription for their mail-order support (nextRx) I created an overall total of 3 calls. The very first phone the woman stated that I had a need to have my physician complete an application and send it for them. I named the physician's workplace simply to discover that she was no further there and as a result of this they might not support me. They explained I'd need to visit a fresh physician to obtain the prescription. I named nextRx back again to them my tale and Flower set me on-hold which ultimately converted into a disconnected phone. I called again and experienced the entire tune and party about how exactly my physician is finished and also the workplace declined to assist me. I begged together with her to please contact Primary and demand a of the prescription. She advised me they DON'T PERMIT EXCHANGES. WTF? I expected her how I had been designed to get my medication when they never let exchanges. She explained it had been against plan and they needed a brand new prescription. Clearly this woman noticed nothing I mentioned concerning the physician's workplace refusing to assist. I informed her, within this economy it is difficult to genuinely believe that they'd WOn't assist anyone to turn into a client, she again explained it was plan. I wrote them, but Iam confident I'll simply have more of the exact same. Pardon me Y' them. I will spend the regular charge for my prescription... Humorous Rite-Aid had no issues in calling for that move and achieved it happily.

Company: NextRx
Country: USA
State: Texas
Site: wellpointnextrx.com

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