Fitness USA
Taking advantage of a long term custome

Health & Medicine

We signed a 36 month contract and are paying 48.00 a month. A new person can walk in and get the same thing for 19.99 a month. We called to simply try to get them to lower our monthly payment and work with us and they are unwilling to do anything to help us.

They are also the least friendly people I know. You would think that they would be willing to help a long term customer (1 12) years. We also payed 600.00 toward a personal trainer but they do not take that into account either.

I am extremely disappointed in the service (lack of) that we received. If this is how they treat their customers then they will be facing more of the terrible economy problems then anyone else. I will be sure and tell everybody I know to steer clear of them and I will let them know that the YMCA is much cheaper with the same options.


Company: Fitness USA
Country: USA
State: Indiana
City: Elkhart
Address: 5 Center Dr
  <     >  

RELATED COMPLAINTS

La Fitness
Free Trainer Evaluation Led to 12-Month Training Program Sold Misleadingly

Metropcs Cell Phone Company
Ripped me off for $51.91 for month NEVER used

DISH Network
Robo-Signature Form Led to 24-Month Commitment and $350 Cancellation Charge

24 Hour Fitness
Ad deal all the way - service

Directv
No Offers Available After Two-Year Contract and Bill Rose to $149

La Fitness
Refused to Cancel Training Contract After Doctor Advised Stopping Workouts

LA Fitness
Told Month-to-Month, Then Locked Into Yearlong Contract With Buyout

Directv
Loyal 16 Year Customer Gets Less Than New Customers

Directv
One-Year Contract Signed, Then Told 18 Months and Charged $80