American TV and Appliance
Dryer and Washe

Bosch dryer not working, washer is failing, Refrigerator is on 5th service call.
We purchased an extended warranty and the "tech" called in sick—previous day verified appt time between 745am and 9am American rep called at 2 min b4 9am AND SAID THE TECH IS OUT SICK, and u will be rescheduled. We are a family of five and laundry is daily. Do they care—NO—Cust service people really sucked and were no help. There website says says they will pay u $50.00 if the appoitment is missed guess what happens we dont do that. Do not buy from American if you want poor service after the sale and no help when u need it. We have had this happen before and got nowhere&They just don't care.

Company: American TV and Appliance
Country: USA

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