Sears
Bad Customer Service

I bought a bed that's really unpleasant, and it is eliminating the rear. It sinks whenever you rest onto it, and causes discomfort. We were informed there's A - 30 day guarantee on ALL beds. Well evidently not, atleast not based on the Sears Cares Group scenario manager Roy G.

SearsCares won't perform a darn point apart from provide you with the run-around. They'll have you ever get images, do dimensions, rulers, strings, the entire eight meters... As well as in the finish let you know the bed is okay. We named when the 30 days was up (we were informed to test the mattress for atleast thirty days). We were rudely talked to, and informed he was the greatest escalation we are able to visit, and we've no option. That people wouldn't obtain a fresh mattress or perhaps a return. I've never been handled so poorly before. The sears cares brokers titles was ROY G. (He'd not provide us his lastname and turned really upset whenever we requested him for this). Whenever we requested to consult with his supervisor, he explained he was as large once we might proceed, which was it.

He was very unhelpful, arrogant, and didn't appear to worry about our problems whatsoever. This very long time Sears client WOn't store there again, following the method I've been handled. I have noticed the universal searscares emails at-all these evaluation websites. They're BS. You get calling them-and you receive treated like garbage. Perhaps we'd a poor broker (ROY G.)

BUYER BEWARE-WHEN YOU BUY A BED FROM SEARS, YOU'RE BY YOURSELF. The one month comfort promise is just a rest. They cause you to get images after which state we therefore no issues with it. Purchase from the trustworthy organization that'll uphold their items, but first and foremost handle the client right.

Company: Sears
Country: USA
State: California

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