T-Mobile
No Refund for Poor Reception on Month-to-Month Plan
- 09-12-2012
- 45
Electronics and household app.
Two days ago I went in to activate my phone, pay as you go for a month to month service $87.00. For the last two days I’ve had little or no reception where I use my cell phone 97% of the time. So today I went back to T-mobile store and they said I would have to call customer service at T-Mobile and they would credit back some money. I contacted customer service and they inform me that you get no refund for Month-to-Month service regardless if the signals are not strong where I use the phone. So buyer be alert of T-mobile, if you can understand them, because no one really speaks good English.
Company: T-Mobile
Country: USA
State: Colorado
City: Grand Junction
Site: t-mobile.com