CompUSA
(No) Return Policy

Do not buy anything from this store if there is a chance you may need to return it... I was upgrading a PC and purchased a motherboard, processor, memory and a power supply from this store. When I got home I realized that the new power supply would not fit in the old case I was planning to use so I returned to the store and purchased a new case that came with a power supply. When I returned to the store to return the unused power supply (with receipt, 2 days after purchase) the cashier immediately told me they would not take it back. They said it was "burnt".

I asked what thatmeant and explained that I had never plugged it into anything and it was in exactly the same condition as when I purchased it. Despite havinga receipt for hundred's of dollars worth of equipment that I was perfectly happy with, 2 different managers accused me of blowing the power supply and trying the return it. They told me it was my responsibility to verify that the equipment worked before I purchased it. They couldn't explain how this was possible with computer equipment in any case, let alone when they charge a 15% "restocking fee" for anything that has been opened... It was quite clear they had no intention of returning this item from the minute I walked in and I would suspect that this is quite common.

Company: CompUSA
Country: USA
State: Florida
City: Ft Lauderdale
Address: 1740 N Federal Highway
Phone: 9545651189

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