DirectTV
Free Local Channels Offer Was Only a One-Month Preview

On July 12, the local newspaper carried an article in which DirecTV stated they would offer access to local TV stations free of charge. They failed to say in the article that this access was only valid for a month. Now they have taken the local TV channels off, and to get them restored, a person has to pay a fee.

I called DirecTV and was informed that I had only received a preview. Of course, they would be more than happy to restore the service for a fee. I asked the *manager* why they stated that local access would be free of charge if it was only a preview. She couldn't give me a response, nor could she explain why they couldn't run a simple message on the screen telling subscribers that the stations were strictly a preview and it would end on X date.

I will contact Roxanne Austin, but I'm not hopeful that this will be resolved. Thanks, DirecTV!

Company: DirectTV
Country: USA
State: California
City: Los Angeles

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