DirecTV
Local channels missing after sign-up and sent to collections

Business & Finance

I went on line to an answer a add for a deal on DirectTv, They called me and I wanted to sign up. I asked them if I would get local channels for my area, they said yes at the end of our conversation I ask again do I get my local stations in my area they said most definitely, so I signed up. DirectTv came out and hooked me up, turned on the tv and no local channels. Called them 36 hours after the fact they told me what to do, send back all the equipment and a letter stating why I wanted to cancel so I did. They turned it over to a collection agency my credit has been damaged. Be aware of corporate scams, they will blame us for their incompetence. I will notify the Attorney General, my Congressman, and the better BBB.


Company: DirecTV
Country: USA
State: Idaho
City: Victor
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