Cisco - Linksys
Router failed after twenty minutes and tech support never answered
- 12-09-2009
- 32
Electronics and household app.
Unbelievably we got scammed tonight by a large company that used to legitimately manufacture, sell and support quality router systems in the U.S. Cisco, under "LinkSys", is a company we have done business with in the past with no problems - but it's been a few years now and apparently they have undergone substantial changes in the way they do business and the quality of their business. We purchased and attempted to operate a simple "G Wireless Router" - it functioned for all of 20 minutes before it failed. Numerous calls to the tech support line which they tout as "Award Winning Tech Support" went unanswered totaling an unconscionable average hold time of over 3 hours and also being hung-up on. They provide a for-profit-only live chat on their web page! This is a major-scam company selling defective equipment and offering no recourse whatsoever. If you buy from Cisco LinkSys you will simply be out the amount of money you spend and no refund in sight.
Company: Cisco - Linksys
Country: USA
State: California
City: Irvine
Address: 121 Theory
Phone: 8003267114, 9498233000
Site: linksys.com