Buy.com
Money never refunded and customer service not responding

I bought one cordless phone of $35 and when I received phone it was defective. I send email and returned item. I never got my refund back. They always says we refunded money.
They asked me to send bank statement and when I send bank statement they stopped responding.

I send 4 emails and not one respond. I called customer service and they always tell "Your case has been escalated to higher authority"

I did not get my refund and 1 week is gone.

Buy.com ripping off people.

Company: Buy.com
Country: USA
Address: 85 Enterprise Suite 100 Aliso Viejo, California 92
Phone: 80080008
Site: buy.com

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