DirecTV
DVR Stopped Recording Two Shows at Once Since Christmas 2008

Since Christmas 2008, the DVR recording service has not allowed you to watch and record 2 shows. It's a part of the DVR service that DTV doesn't want to credit users for or inform the public about.

So, if you purchase any of the "Plus" portion of any program with the DVR box, you will be charged the full package, but one can only record one program at a time, not two.

Technical support will tell you to reverse the cables behind the box. Sure, it will work for a week or so if you are lucky; however, the problem is known and persistent at DTV.

Call billing and they will give you a run-around. Unless you are persistent, you might get a month refund. So, call monthly. Either way, it's a rip-off. You can't trust that your shows are recording when you aren't home to babysit the TV recording.

It kind of defeats the purpose of recording and the principle of paying for a service you won't get.

This would be a perfect class action lawsuit just waiting to happen.

Company: DirecTV
Country: USA
State: Colorado
City: Broomfield
Address: PO Box 6550
Phone: 8003473288

  <     >