Conns
Samsung TV Broke Under Warranty, Replacement Never Delivered After Months

I bought a 62 inch samsung hd tv from conns in 2006. Paid it off with a warranty that ran until 2010. The tv broke in january. I had conns come out and look at it, ordered a part.

The part could not be found so conns said they would get me another tv. 2 months has gone by going on 3 and no tv. I called but they always tell me its in corporates hands and they have to give them confirmation. So far nothing, and when I call they give me the same old routine.

The head of the corporate office, everytime I call is conveniently away from their desk, ask to leave a message, and they never, never call back.

I want a tv that I have paid for, what is the hold up? They have stalled so long a lawyer needs to get on their butts and make them move to give me a tv. I am sure if I had not paid off this tv they would be after me for their money, but us consumers that have paid get the run around. Please help me someone...

Company: Conns
Country: USA
State: Texas
City: Baytown
Address: 5010 Garth Road
Phone: 2814211918

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