Conns
Duplicate Contracts for Same TVs After Interest-Free Deal, Months of Harassing Calls
- 03-09-2009
- 29
Electronics and household app.
We purchased several TVs from Conns humble store, a 50 inch, a 30 inch and a tv stand for the 50 inch, we were supposed to get 18 interest free on the 50 inch which we did not get on the first contract, so we went to the store and they issue us a new that reflect the 18 month interest free contract with two separate payments, but Conns did not void the first contract and now they want us to pay for the old and new contract for the same products. It's been over four months of harassing calls and nobody seems to know how to fix this problem at Conns they tell us that they are on dial up and it takes a while for their systems to update I even have voicemail from Conns telling us that in 3 days everything will be fixed that was a month ago, and we are still receiving harassing calls. If anyone experiencing this same issues please advice how to fix it. Help anyone.
Company: Conns
Country: USA