Dell
Could Not Add Digits to Shipping Address on Order

All I wanted to do was to add four numbers to the shipping address. I was told by several Dell employees (sounded like they were from India) that they could not do anything to the address.

I asked the first girl that I spoke with to put me in contact with her supervisor four times. I asked her supervisor twice to put me in contact with her supervisor. Finally I got what is called the floor manager... He told me that I had to cancel the order and start a new one. I asked him to cancel the order so that I could start a new one. He then said that I could not do that since the order was already 'put together'.

I have tried several times to contact Dell's head quarters. I keep getting the run around.

*The item I bought will be shipped to nowhere. It appears that I'm out $.

Company: Dell
Country: USA
State: Texas
City: Round Rock
Phone: 5127287800
Site: support.dell.com

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