Akai Usa
Failur to replace or repair a TV that stopped working after 2 days

Electronics and household app.

In march I purcahsed an AKAI television at Fryes Electronivs. One week later i reported that it did not work. Fryes refused to interceed. Next I contacted AKAI at customer care@akai.com and received a message that I would be receiving a call soon which never happened. Next I called again and a technician went to the palce were the unit is and determined that the mother board and power supply was no good. Six weeks later I called the repair company and was told that AKAI had discontinued the unit and the replacement parts for it. I contacted AKAi again and was told that they (AKAI) would replece the unti in 6 weeks. Seven went by and again I called AKAI and was told that the company had not responded trherefore thay (AKAI) could no nothing about however, they would report it again. This was 3 weeks ago. Meanwhile, they have my money and I have a piece of crap occupying sapce in my living room. What can I do?


Company: Akai Usa
Country: USA
State: Nationwide
Site: akaiusa.com
  <     >  

RELATED COMPLAINTS

Akai
Akai runaround - LCT32Z5TAP

Akai
WARNING - Don't buy Akai - LCT3201AD

Akai
Do Not Purchase AKAI LCD TV - LCT3201AD

Akai Usa, akai Service Centers
Akai's warranty is terrible, they give you the runaround

Akai
Don't buy Akai TV - LCT2701

Akai
No support for TV - LCT32Z5TAP

Akai 42 " Plasma TV
Lack of repair!

Akai
50 inch plasma tv

Akai Usa
Ripoff would not return calls for warranty repair

Akai America
Selling AKAI TV with no replacemnet parts available