Dell
XPS M1210 problems since 2006, warranty expired and calls unreturned

I am a full-time student and have a family, my time is money! I believe Dell should send me a paycheck!
My first phone call to Dell was in 11/06 the problems have never stopped. They have replaced parts, some parts three times. Last week two of Dell's employees told me they have had many problems with the XPS M1210. They also told me they were going to replace my computer. Then my warranty was up on 7/11/08, now they will not return my calls.

The joke in my family is that on my headstone it is going to read, "I have to call Dell today". It's not that funny! I could go on and on with the problems and the many, many calls I have made to Dell. Sky from Tampa, Florida has said it all for me, I feel like I wrote it!
I have always been very happy with Dell's products and their customer service, I am not now.

Company: Dell
Country: USA
State: Texas
City: Austin
Address: 8801 Research Blvd
Phone: 8006249897

  <     >