Dell
Battery warranty only one year despite three-year plan, keys failed
- 10-28-2008
- 20
Warranty has been useless for me... Beware that battery warranty is only 1 year, despite purchasing 3 yr warranty. Customer service waits for warranty to elapse before they return complaint calls. Computer keys failed within 2 months, battery within 4 months, they have not yet replaced item stating that machines are only replaced within the first month. 3 XPS Dell computers in my family, all three developed problems in the first few months. I do not recommend to buy Dell Laptops.
Company: Dell
Country: USA
Site: dell.com