Sears
Employee Threatened to Call Security Over Customer's Golden Retriever
- 07-07-2008
- 6
Electronics and household app.
I anticipated a pleasant day at Sears in Laguna Hills, but a rude employee threatened to call the "security" police because I had my sweet golden retriever with me.
I didn't see a "NO Pets" sign on the entry door. (She's welcome at Macy's and Nordstrums, why not.) I walked past several registers, bought my $300 vacuum and none of the employees objected. That's when one of the "Brand Central Lead" personnel began yelling at me and telling me I had to leave immediately. His voice echoed throughout the department as he bullied me with his unprofessional behaviour. Though I had no problem if Sears refused pets in their store, I wanted to explain. That's when he leaped for a phone to call police "Security."
If customers aren't treated with respect at Sears, I'm not sure I want to shop there again.
Company: Sears
Country: USA
Site: sears.com