Sears
Garage door opener not compatible and manager refused replacement

Purchased a Sears installed garage opener, wouldn't fully work with car. Sears would not replace. Do not buy at sears. Manager rude. Hot line said they must support manager in field. Sears insisted that I buy an upgraded opener, and that I pay the installation charges. The manager was very rude to my wife and me, and when we called the hot line, they simply said, that they must go with what the manager in the field decided, and would not allow me talk to regional manager or anyone else. Would never buy anything else from Sears anywhere.

Company: Sears
Country: USA
Site: sears.com

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