T-Mobile
Charged for Megaphone Service Never Ordered Even After Cancellation

Electronics and household app.

I canceled my T-Mobile Service in March. Honestly, I don't look at my bill.

I was on a flat rate that I never exceeded. My bill was always about the same,
After I canceled my service, 2 months later, I got a bill for $5.99.
I called and they said it was for Megaphone.

What the hell is Megaphone and why am I paying for it, after I canceled. Megaphone allows you to 3 RingTones a month FREE!!!

Free??? It is $5.99 per month. I guess that is close to free. But the fact is, I never ordered it. She looked it up and said I had been paying for it since October last year.

I asked her how many times I downloaded a ring tone, she said NONE!!! Then why was I being charged? Because it was on the bill, she said. Huh???

But I don't think I ordered it. Look, I am a boring 50 year old. I don't use additional ring tones, like a teenager. She took off ONE of the 9 charges, because I should not have been charged after my phone was canceled in March. Why was I charged at all?

Again, because it was on the bill. Oh. That almost makes sense.
I was ripped off for $5.99 x 9 months. Oh well. She said she could not refund anything more than 60 days.

So, why don't you take off 2 charges. Because I was 3 days past my 60 days in reporting this.

WARNING: Check Your Bill.


Company: T-Mobile
Country: USA
Phone: 8009378997
  <     >  

RELATED COMPLAINTS

Mobile Entertainment
Mobile Communications - charged my credit card even though I did not authorize it ripoff

T Mobile
Charged $29.97 for True Digit app on phone without internet

T Mobile
Port Delay, Wrong Billing Cycle, and Installments for Free Phone

Info.ca@customercaremobile.com - Mobile
Consumer Report

T-Mobile
Monthly Bill Far Above Quoted Plan Price Due to Added Fees

M-qube/mobile Messenger
M-qube, mobile Messenger ripoff, lies on how they verify request, cant contact, and no one will help

T-Mobile
Hundreds Charged for AOL Text Messages That Cannot Be Blocked

Sprint PCS
Fraudulent Deceptive Billing Practice

Cricket
Abruptly stopped sending a paper bill when i pay for it to be sent then charge me to pay my bill in the store

T-Mobile
Told Internet Service Was Cancelled, Then Billed Again for Partial Month