DirecTV
Installation Failed, Then Early Termination Fee Despite 30 Day Promise
- 08-19-2008
- 22
I made the mistake of switching from Dish to DirecTV because of their HDTV upgrade sale. Anyway, to make a long story short the installers were not able to install the receiver because my landlord would not give permission for them to install it on the roof. I opted for the original service. I contacted Dish who said no problem we can install the dish without having to mount it on the roof. Hooray I thought. Well when I called to cancel service with DirecTV I was told that since it was past 24 hours from the installation I would have to pay for the contract! I was originally told I had 30 days to change my mind!!! What a rip off!!!
Well, I am cancelling anyway and will not ever go back to DirecTV, I'd go to cable first!!! As far as the early termination fee. I'll pay it in my own time and only after I have posted and notified every site I can find
Company: DirecTV
Country: USA
State: California
City: Glen Ellen