DirecTV
Installation Failed, Then Early Termination Fee After 24 Hours

TV & Radio

I made the mistake of switching from Dish to DirecTV because of their HDTV upgrade sale. To make a long story short, the installers were not able to install the receiver because my landlord would not give permission for them to install it on the roof. I opted for the original service. I contacted Dish, who said no problem, we can install the dish without having to mount it on the roof. Hooray, I thought. When I called to cancel service with DirecTV, I was told that since it was past 24 hours from the installation, I would have to pay for the contract! I was originally told I had 30 days to change my mind! What a rip off!

I am cancelling anyway and will not ever go back to DirecTV. I'd go to cable first! As far as the early termination fee, I'll pay it in my own time and only after I have posted and notified every site I can find.


Company: DirecTV
Country: USA
State: California
City: Glen Ellen
  <     >  

RELATED COMPLAINTS

Dish Network
Installer Gave Up After Five Minutes and Messed Up DirecTV Angle

Directech, installers For Directv
DirecTECH N. E, installers For Directv, Bluegrass Satellite cable installation hatchet jo

DirecTV & Ironwood Communications, Studio City, CA
Installer Demanded $75 Extra for Roof Dish, Refused Wall Mount

DirecTV
Moving Service Quoted $229.90 After Installer Said No Problem

DirecTV
Surprise $79.95 Service Fee for Fixing Poorly Installed Dish

DirecTV
Cancellation Penalty, Missing Refund and Equipment Dispute

Directv
Technician refused to remove dish after cancellation and hung up

DIRECTV
Activation and Early Termination Fees After Buying HD Receiver at Best Buy

DirecTV
Charged $465 Fee After Cancelling Within 7 Days of Install

DirecTV
Technician Refused to Install Dish in Back Yard and Support Was Unhelpful