Sears
Waiting Past 5:45 PM for Mower Repair Technician While Paying Sitter
- 06-12-2008
- 5
Electronics and household app.
After paying a sitter $15/hour to be at my home between 8-5 - it is 5:45 pm and still I wait. I called Sears yesterday for a smaller time window - not an option. I called them 3 times since 4:00 pm to hear when he is arriving, "any minute now". This is ridiculous service. At this point I could have read a mower repair manual and fixed the darn thing myself! So, I'm already out the money I paid the sitter and I still have a broken mower. Sears - do you wonder why you are struggling? Give me a break!
Company: Sears
Country: USA
Site: sears.com