Best Buy
Geek Squad slow and frustrating during computer repair

They did not "rip me off" but the geek squad is very frustrating to deal with. They have had my computer for 8 days and have only done "data back up". They are so slow and get interrupted so many times to do other things... It's frustrating. You never get to talk with the same guy twice and when u can corner someone it's the same answer "we're working on it".

I have seen how they get pulled away from working on your computer to do other things and may not get back to your computer for hours!!!

Very, very frustrating for the consumer. By the way, you have to pay for repairs upfront. Maybe that's why they take they're "good ole time"!!!

Company: Best Buy
Country: USA
State: Pennsylvania
City: Harrisburg
Address: Jonestown Rd

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