T-Mobile Cellular
Service Cut Off Over High Usage Before Bill Was Due

I recently rec'd my current cell phone bill which was extremely high because I have a pre-teen who abused our shared minutes last month. I'm aware of this bill and do not dispute anything on it. However, my service was interrupted a few weeks b4 my due date. There is no spending limit and no previous balance. But I was shut off "due to UNUSUAL HIGH ACTIVITY"!!! THEY OFFERED ME A BIGGER PLAN (WHICH I DECLINED) but they wanted me to pay before my due date or my service would be interrupted. I was fully aware of my UNUSUAL HIGH ACTIVITY and was ready to submit my payment when it was due but instead they, supervisor and everyone refused to cut back on my service. If there is no spending limit on my contract, why would you cut my service off if I am fully aware of my bill?! T-mobile is not an honest cellular service and I will change my service ASAP!!!

Company: T-Mobile Cellular
Country: USA
State: Colorado

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