Verizon Wireless
Told data plan could be blocked, then refused after buying phone
- 10-09-2007
- 11
Electronics and household app.
Verizon Wireless continues to lie and deceive the consumer about their Blackberry data plans. I was told while upgrading from my old blackberry to a new one, that like before, I can cancel the data plan and have it blocked. However after going to a store and purchasing a new phone, I was told after that, that I cannot.
After numerous phone calls with mis-informed customer service representatives I returned my phone (my service luckily was already up) and switched services. They are the only tele-communications provider that doesn't block data services and charges huge fees for it. I was lied to continually by various customer service agents and then told by them other services do the same. If you are looking to purchase a blackberry, I would highly suggest another service unless you want to be deceived and lied to.
Company: Verizon Wireless
Country: USA
Site: verizonwireless.com