Verizon Wireless
Terrible company

I have been a loyal customer of Verizon since they started. I also have a business phone through Verizon.

I have four phones on a family plan that are up for a 2 year contract renewal.

I like the features of Windows Smartphones but only plan on using he the software features and not downloading email or surfing the web. When I went to upgrade my phone including a two year contract renewal, Verizon says that I must then also sign up for a $30 data plan that I would not use. So I am not allowed to purchase the phone I want, at any price, contract or not without also signing up for a data plan.

My son's phone broke the other day. I took out an old Verizon Blackberry I had to activate it in place of my son's phone. When I entered in the ESN to activate the old phone, the web site also told me I would have to agree to a $30 per month data plan. This is absurd to say the least.

Evidently, you can get any phone you like at AT&T and do not have to sign up for a data plan. So, looks like Verizon has finally decided they don't need me as a customer any more.

I am now going to switch my business and personal phones to another carrier. Thanks for nothing Verizon.

Company: Verizon Wireless
Country: USA
Site: verizon.com

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