Verizon Wireless
Unrequested Data Plan on Blackberry Storm, Eight Months of Disputes

I am among the thousands of unhappy Verizon Wireless customers. Received a Blackberry Storm by mail. Activated by an in store representative, only to later find out that I was being billed for a Data Plan subscription that I was not informed of beforehand, and that I did not accept. Attempted to return the phone numerous times, and have dealt with Customer Care a half a dozen times. It's been 8 months.

Finally I discovered how to reach the Executive Relations team at Verizon Wireless. They are the only ones who can help resolve your problem, short of having an attorney contact them. BTW, I subscribe to Pre-Paid Legal for $35 a month, and their attorneys at no additional charge, will contact Verizon Wireless. Find me on Twitter

Share your experiences online and then email me. I will forward you important contact information to reach the real decision makers at Verizon Wireless, the Executive Relations team.

Company: Verizon Wireless
Country: USA
Site: verizonwireless.com

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