Best Buy/Geek Squad
Big rip off!

Beware of Geek Squad and Best Buy from my experience in the last two days they are more into selling computers than fixing them!

I was made to bring my computer there by Time Warner due to an error that one of their techs caused in my computer my windows would not load up properly. Although I could operate normally in Safe Mode with networking!

Upon arriving at Geek Squad yesterday afternoon I was told that they could not load the Windows it keeps giving them an error message and that my processor is more than likely BAD! Keep in mind all this happened after formatting my hard drive when I asked did they try and operate in Safe Mode with Networking they stated NO!
Although when I dropped my computer off I operated in Safe Mode with Networking at the Geek Squad counter just perfectly fine for 2-3 hours deleting files etc.
So just a warning to you all out there I came home so upset that I had lost an 18 month old computer and sat down behind it installed my Windows disc clicked Repair and WAA-LAH! I fixed the computer myself in 5 min!!! When it took geeks 2 days to tell me that my processor was bad and I needed to ship it to Toshiba Goes to show you that Geeks is not all that it is cracked up to be!!!

Company: Best Buy/Geek Squad
Country: USA
State: North Carolina
City: Charlotte
Address: 7421 Independence Blvd
Phone: 7045676119

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