Directv
Account transferred into ex-wife's name and new deposit demanded

Electronics and household app.

I had directv about 2 yrs ago, they took my system and transferred it to my wifes name at the time.

I got divorced... Got directv again, had it put in for my kids... And they transferred it again into my ex wifes name, in the customer agreement it states that they cant transfer accounts into someone elses name unless there is civil action, divorce pending, or court action takes place...

None of this happened, I was already divorced, and they transferred it anyways.

I called directv to see if I could get my account back...
They told me nope, have to get a new account and pay 150 plus 19.99 for shipping and handling.

I have receipts from where I paid for my 2nd directv account. I paid with a credit card of mine.

Now they want me to pay 150 deposit, and 20 shipping and handling charges.

What can I do? I thought about suing them... Is this an option?


Company: Directv
Country: USA
State: California
City: Los Angeles
Site: directv.com
  <     >  

RELATED COMPLAINTS

Directv
Account charged without permission after cancelling, overdrawing my bank

Directv
$221.25 Charged for Equipment, Installation Never Happened, Refund Delayed

DirecTV
Automatically Subscribed to Sunday Ticket and Refused Refund

Directv
Stranger Opened Account Using My Wife's Debit Card and No Refund Given

Directv
Over-Billing and Warning Not to Give Bank Details

Directv
Moving Fee Should Be Spread Over Several Months of Billing

DirecTV
Equipment Lease Addendum Shows Receivers Are Leased, Not Owned

DirecTV
Account Debited Without Authorization After Cancelling Service