Cingular Wireless
Charged for Declined Services and Double Billed for Text Messages

I was with AT&T, and Cingular offered me a free phone in order to switch over, w / a 2-year contract. I took the bait. When I signed up, they offered me a bunch of special features, all of which I turned down. When I got my 1st bill - they had charged me for the services anyway. I had to call & fight them to get the fees taken off my account.

Then I was charged late fees for a bill I had never received.

Also, the lady told me that my account would all be exactly the same, including text messaging. She did not tell me that I would be paying for both messages sent AND messages received! Talk about double billing. I had to get TM disabled on my phone.

Plus my coverage isn't nearly as good as it was w / AT&T.

There have been other on-going issues with them, and as soon as my contract is up I am switching to someone - anyone - else!

Company: Cingular Wireless
Country: USA
State: California
City: Los Angeles
Site: cingular.com

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