Cingular Wireless
Text Messaging Lost and System Busy Problems With Contract

I originally signed up for Pac Bell Wireless and the next month it turned into Cingular Wireless. At that point I received information that I no longer had text messaging. I called because a company could not just go back on their contract like that.

It doesn't much matter because the text messages only work about 50 percent of the time anyway. There was a special promotion about changing to unlimited minutes. They neglected to tell me I was obligated for another year. I am in the military and had a 2 month duty.

Cingular Wireless denied my request and said that I could cancel and delay, however my phone would be signed up for another year following my 2 month delay.

Also, when Cingular offered its Unlimited Minutes all circuits became System Busy making it virtually impossible to make any phone calls OR check your messages because it does not allow you to access voicemail from any other phone.

I thought they would take care of the problem in October and it is now January and I still get my system busy glitch. I can't wait for my year contract to end. I have literally lost a job because the phone was busy during a critical situation!

Company: Cingular Wireless
Country: USA

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