Home Depot
Carpet Labeled 7-Day Installation Now Takes 10-12 Days
- 02-02-2013
- 33
Electronics and household app.
My mother needs carpet installed by Feb. 21. She was directed to carpet that was labeled "7 day installation guaranteed." Upon paying, they told her it would be 10 to 12 days. If it gets installed by then, there will be little time for this 80-year-old woman to get her house back together before her guests arrive.
Do you not hold your contractors to the advertised terms? Is this false advertising? I am sure there is some fine print somewhere, but the sales rep was adamant that they had to install it in 7 days. If there was a chance it might not happen, we should have been told.
Company: Home Depot
Country: USA