JustAnswer.com
Paid $9 in 2008, never got an answer or refund

I sent a question to Just Answer on October 25th of 2008 and paid $9 through PayPal. I never got an answer or a refund, even though I was assured I would and received an e-mail saying they had sent one, but I never actually received the refund. After all this time, they say I am still waiting for an answer! I copied the following, which is my question:

Question: My dog eats dirt and gets bacteria on his lips that seems to
Date: 10/25/08
Value: $9
Status: Waiting for Expert Action
Refer a friend to be an Expert

Company: JustAnswer.com
Country: USA
Site: justanswer.com

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