Justanswer.com
Paid $17 AUD for TV capacitor value, got no answer

I put a technical question to the TV experts on justanswer.com about the value of a capacitor. A reply came back quickly stating they had the answer for a fee of $17 AUD. I paid it and did not get the answer but got the runaround. I asked again for the value but did not get it. The expert then told me he did not have the answer and would opt out of the question and give it to another expert. I waited and heard nothing, so I told them they were rip-offs, not experts (in other words), and that I would instruct my bank to reverse the payment. I still have not got the answer to my question, and they have closed the inquiry. I have not accepted the answer for payment to them as I did not get an answer. There should be laws to give refunds.

Company: Justanswer.com
Country: USA
Site: justanswer.com

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