Cross country bank
Consumer fraud ripoff

I oepen a cross country bank credit card this was my first one and im 30 something they sent me a card with a limit of $250.00 thats ok with me to start somewhere. But by the time i got the card i ahd only $125. Left to use. Im a business owner so i was placing a order. I called the crosscounty bank and ask what my limit was and they told me i had $125.00 to use. Im like ok this is great.

Using that amount to order. The next month i got my bill and low and behold there was a over limit charge there and a late pay how can u be late when this is your first bill. So as time went on i called and called the company asking them to fix this problem. They never did. So i never paid them. They called 27 times in one day. Till my daughter answered the phone they scared her to giving them her account information to make a payment she was scared to death. They told her that they was going to take me to jail. So she made a payment to them.

Now that they had her card infomation. On 8-29 they called my husband made a cash offer to him he toldthem that he needed something in writting before he could say yes, instead they took her account and drafted it for $560.00 then added a 7.00 charge and then a $30.00 dollar charge for over the limit fee. Then added a $30 check return fee, then added a $12.13 for purchases of 9,77 that i never used.

Now the new balance is now $319.34 not only did they use my daughter card to make a withdraw that she did not tell them that she could they commited fraud!

Ella
kingsland, Georgia

Company: Cross country bank
Country: USA
State: Florida
City: Boca raton
Address: po box 310730
Phone: 3045282412

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