Cross Country Bank
Ripoff dishonest billing practices victimized many consumers with unwarranted overlimit fees
- 07-13-2003
- 15
This company hides behind a face of consumer help and concern and is very deceptive so consumer beware! They charge overlimit fees on top of over limit fees, if you can do math take a look at this and do the math, keep in mind that a billing cycle for me is from the 10th to the tenth, this is for May..
Previous balance payments credits purchases and cash advances debit adjustments finance charge new balance
$565.49 $35.00 $0.00 $48.38 $32.00 $11.54 $622.41
The credits charge that you see is actually an overlimit fee, now if you take 35 from 565= 530 then add 48 plus 12= 60 60 plus 530= 590 which is 10 below my limit, yet there you see the overlimit fee, now lets go to June..
Previous balance payments credits purchases and cash advances debit adjustments finance charge new balance
$622.41 $60.00 $0.00 $16.29 $32.00 $12.03 $622.73
Do you notice that another overlimit fee was placed on my account? By the way that $60 payment was received May 23rd so here is the math 622 minus 60= 562 then add 16 plus 12=28 now you have 562 plus 28= 590 again below my limit and yet again you see the over limit fee placed on my account!
When I called them to inquire about this I was told that since I added the $28 prior to them receiving my $60 payment that they had to charge an over limit fee, now you have a double over limit fee placed on my account during the same billing cycle!
Not only that but they are thrilled when you place a charge on an account that does not have sufficent funds for your purchase, Why? So they can charge you an over limit fee!
I don't even know why this company sets a credit limit on your account, since it will authorize any purchase that you would like to make anyway! No matter how close you are to your limit again so they can charge their fee.
I don't know about anybody else but I know of no other credit card company that will do this, whats the sense in running it through the scanner, it's a Cross Country Bank they will authorize anything, I should have bought a Caddy!
Company: Cross Country Bank
Country: USA
State: Florida
City: Boca Raton
Phone: 5619829111
Site: www.crosscountrybank.com