Chase Credit Card
Paper Bills Never Resumed After Online Payment, Four Late Fees

Chase credit cards! What a scam! I too paid online once, only because my payment was going to be very close to the due date. What a BIG mistake! Once I did I never received any more bills in the mail. All my life I have paid all my bills on time and never missed a payment, but because I did that, and never received another bill via mail i missed two payments. I talked to a rep and told them what had happened, and accepted some of the blame and paid my bill to get back too good standing. I also told them that I need too receive my bills through mail so that this would not happen again, and he assured me that he would fix the problem and I would receive statements through mail. Well guess what? Happened again two months went by, no bills and again two payments behind. And when I talked to them all i got was ' its your responsibility' to check emails, even after i requested my bills to be mailed, they have slapped me with multiple late fees 39.00 x 4, and my interest rate is now 29%!!! They accept no responsibility for not mailing my bills and basically said its all my fault even after I had talked to a rep and cleared this problem up. I am so upset about the whole thing and feel totally scammed with all these 39.00 fees, with a NAME company like chase/jp morgan, and all their billions, you would think they wouldn't have to ripoff the little guy but maybe this is how they got their billions... I almost think my only way to fight back is to file bankruptcy and not pay them at all! Chris Florissant, MO

Company: Chase Credit Card
Country: USA
State: Delaware
City: Wilmington
Phone: 8009452000
Site: www.chase.com

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