Chase Credit Card
My responsibilty

Chase credit cards! What a scam! I too paid online once, only because my payment was going to be very close to the due date. What a BIG mistake! Once i did i never recieved any more bills in the mail. All my life i have paid all my bills on time and never missed a payment, but because i did that, and never recieved another bill via mail i missed two payments. I talked to a rep and told them what had happened, and accepted some of the blame and paid my bill to get back too good standing. I also told them that i need too recieve my bills through mail so that this would not happen again, and he assured me that he would fix the problem and i would recieve statements through mail. Well guess what? Happened again two months went by, no bills and again two payments behind. And when i talked to them all i got was ' its your responsibilty' to check emails, even after i requested my bills to be mailed, they have slapped me with multiple late fees 39.00 x 4, and my intrest rate is now 29%!!! They accept no responsibilty for not mailing my bills and basically said its all my fault even after i had talked to a rep and cleared this problem up. I am so upset about the whole thing and feel totally scammed with all these 39.00 fees, with a NAME company like chase/jp morgan, and all thier billions, you would think they wouldnt have to rippoff the little guy but maybe this is how they got thier billions... I almost think my only way to fight back is to file bankruptcy and not pay them at all! Chris Florissant, MO

Company: Chase Credit Card
Country: USA
State: Delaware
City: Wilmington
Phone: 8009452000
Site: www.chase.com

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