Capital One Bank
Could not pay online because of website problems, then charged late fees

Business & Finance

I pay bills about every two weeks. I pay most bills online. I tried to pay my capital one credit card online several times and for some reason the site kept telling me it could not be process due to problem. Every time I tried over about eight weeks I had the same problem. Then I was charged late fees and interest. Then they called me at work harassing me over a 20.00 dollar minimum payment when my total bill was about 240.00 dollars. This is not the first time this has happened. I don't get a paper bill from them so there was not another way to pay. After they called me the website allowed me to pay my bill. My other credit cards which are used way more often (other companies) are all kept up to date and paid before any interest is due except for when the capital one web site is experiencing problems for weeks at a time.


Company: Capital One Bank
Country: USA
State: Texas
City: Dallas
Address: Po Box 650007
Phone: 8008670904
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