Chase Credit Card Service
Statements Stopped After One Online Payment, Leaving Accounts Past Due

I paid on line once in February it is not the only bill i have but after eBay told me my credit card was declined i called to find out that my account
was past due since feb. Not only that account but another which was closed due to non payment. I have many other bills personal and business so i did not realize this was happening and was not notified that this
was going on i have numerous late changes interest hikes but most of all damage to my credit. I am 57 and never had a credit problem. I did not receive emails or statements or a phone call for these accounts. They
change it back to paper accounts when i asked them my email address they told me they no longer had it after the change which was an hour before i asked them. I never knowingly would sign for online statements
as i said when the bills come in i pay them. I am totally upset how a company can do this to you. They told me it was my responsibility to know that this bill was due. The cards are over 10 years old and never had a
problem.

Company: Chase Credit Card Service
Country: USA
Site: chase.com/creditcards

  <     >